Privacy Policy

Information We Collect

We may collect the following information when you interact with our website, place an order, submit an enquiry, or request installation or service:

• Name
• Phone number
• Email address
• Billing and delivery address
• Order details
• Service requests
• Account information
• Other information that you voluntarily provide to us

Payment details are processed securely through our payment service providers, such as Razorpay or Cashfree, and are not stored on our servers.

How We Use Your Information

We may use your information to:

• Process and deliver orders
• Arrange product installation and service
• Communicate order and service updates
• Respond to enquiries and customer requests
• Provide customer support
• Prevent fraud and unauthorized activities
• Maintain customer accounts and records
• Comply with applicable legal, regulatory, and tax requirements

Sharing of Information

We may share only the information necessary to provide our products and services with:

• Payment gateways
• Delivery and logistics partners
• Installation technicians
• Service providers
• Technology or website service providers
• Government authorities or other parties where required by law

Cookies and Website Data

Our website may use cookies and similar technologies to:

• Maintain website sessions
• Remember user preferences
• Improve website functionality
• Understand website usage and performance
• Improve the overall user experience

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features of our website.

Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards to help protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.

Your Choices and Rights

Subject to applicable laws and record-retention requirements, you may contact us to request:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information where applicable

You may also contact us if you have questions or concerns regarding how your information is handled.

Third-Party Services

Our website may use, integrate with, or provide links to third-party services, including payment providers, delivery services, social media platforms, analytics services, or other service providers.

The collection and use of information by such third parties are governed by their respective privacy policies and terms. We encourage you to review their policies when using their services.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable requirements.

Any changes will be published on this page along with a revised "Last Updated" date.